Mytherm : Strategic Investments and Development in New Sectors for Integrated Heating and Air Conditioning Solutions

Privacy Policy

  1.  WHO IS THE CONTROLLER FOR YOUR PERSONAL DATA

In principle, My therm's authorized employees and employers have access to your data, in the context of performing their duties from their workplace.

Your personal data may be transmitted to third party partners of the Company after your written consent. The communication of the data takes place as long as it is necessary to complete the processing purpose.

In addition, the data may be shared – as required and/or permitted by applicable law – to government authorities or public bodies, in order to comply with My therm with its legal (legislative, regulatory, judicial decisions) or contractual obligations.

The transfers of your personal data are done in any case with security, confidentiality and confidentiality.

  1. WHAT PERSONAL DATA WE COLLECT ABOUT YOU

We collect and process personal data concerning you for the purpose of providing advanced heating systems, in accordance with the consent you have granted us and if we need more information we will contact you. In particular we collect:

A. Personal contact information, including information that allows us to contact you personally (eg name / business name, professional / business status, email address, telephone number).

B. Information, such as date of birth, age, gender, etc.

C. Personal data and personal information that you yourself communicate to us through the electronic forms or through the e-mail addresses listed on its websites https://mytherm.gr/epikoinonia/ (which may include sensitive personal information, e.g. form of business, number of business activity, type of investment, number of employees, Region of residence).

In addition, every time someone visits the Company's website (https://mytherm.gr/), cookies are used, which are small text files that are sent to the browser used and stored on the visitor's computer, for as long as the visitor is on the Company's website, in order to ensure its proper operation and continuous improvement our website and to offer the best possible service. They do not contain sensitive personal customer information but track usage patterns and registration preferences. Website users can control the use of cookies at the private browser level, but if users choose to disable cookies, this may limit the use of certain features or functions on our website or our services.

Every time you use the contact form on our website and in order to respond to your message, we collect the data you fill in the necessary fields (name and email). If you subscribe to the Company's newsletter, we use the e-mail address (email) you register, in order to send informational material about the Company's business and activities and to promote its services.

  1. FOR WHAT PURPOSE WE COLLECT YOUR PERSONAL DATA
  • To manage your customer registration
  • To serve you in the context of the provision of heating systems
  • For marketing purposes
  • For the purpose of improving the services provided by us
  • To provide you with information and updates that you have requested yourself with the consent you have granted us.
  • For the correct and efficient organization of our customer pool

 

  1. HOW WE LEGAL TO COLLECT AND PROCESS YOUR PERSONAL DATA

 

Its data protection policy My therm.com is based on the following data protection principles:

  • The processing of personal data takes place in a legal, fair and transparent manner
  • The collection of personal data will only be carried out for specified, clear and legitimate purposes and further will not be processed in a way that is incompatible with those purposes
  • The collection of personal data will be sufficient, relevant and limited to what is necessary in relation to the purpose for which it is processed
  • Personal data must be accurate and, where necessary, up-to-date
  • Every reasonable step should be taken to ensure that personal data which is inaccurate having regard to the purposes for which it is processed, is deleted or rectified without delay
  • Personal data should be kept in a form that allows identification of the data subject for no longer than is necessary for the purposes for which the personal data is processed
  • All personal data will be kept confidential and stored in a manner that ensures adequate security
  • Personal data will not be shared with third parties except when it is necessary to offer them services by agreement
  • Data subjects shall have the right to request access to and rectification or erasure of personal data, or restriction of processing, or to object to processing as well as the right of data portability.

We do not seek or collect personal data from persons under eighteen (18) years of age. If we discover that, by mistake or misrepresentation, we have collected personal data from persons under the age of eighteen (18), we will delete it as soon as possible.

  1. HOW LONG DO WE KEEP YOUR PERSONAL DATA

We store your personal data for at least as long as necessary to carry out the processing purposes for which they were collected. Also, for security reasons and possible controls by public bodies, we keep your data for up to three (5) years after our last collaboration.

If the processing is based on your consent (subscribing to the Company's Newsletter), the personal data is kept until this consent is revoked (there is a relevant unsubscription provision in the newsletters we send). It is clarified that the withdrawal of consent does not affect the legality of the processing based on the consent before its withdrawal.

  1. WHAT ARE YOUR RIGHTS REGARDING OUR USE OF YOUR PERSONAL DATA

You can exercise the right to access your personal data and ask us to:
(1) find out which of your personal data we are processing, for what reason, the recipients to whom they were shared or are to be shared, the period for which they will be stored and, if this is not possible, the criteria that determine this,

(2) the correction of your personal data (e.g. due to their omissions or inaccuracies), their deletion from our records (but provided that their processing is no longer necessary),

(3) withdrawing your consent to the processing of your personal data (which cannot operate retroactively);

(4) submitting a complaint to the Personal Data Protection Authority.

You can exercise your rights by sending a relevant paper letter or by e-mail as set out below at no cost to you, unless such requests are repeated frequently and have administrative costs for us, in which case you will bear the relevant reasonable costs .

  1. IF WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES

Personal data should not be shared with third parties except in circumstances where such sharing is necessary to provide our services. Your personal data may be transmitted to third party partners of the Company. The communication of the data takes place as long as it is necessary to complete the processing purpose. In addition, the data may be shared – as required and/or permitted by applicable law – to government authorities or public bodies,

  1. HOW SECURITY OF YOUR DATA IS ENSURED

 

My therm processes and stores personal data of customers in an appropriate and legal manner for a certain period of time. In this Policy we refer to the applicable provisions on the security and protection of personal data, we mean REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL "on the protection of natural persons against the processing of personal data and on the free circulation of such data" or GDPR as it has prevailed to be referred to, the relevant applicable law and the relevant decisions of the competent bodies and authorities, as they apply today.

Its users www.mytherm.gr who are minors, may not access services that may be considered inappropriate for minors. If minor users nevertheless voluntarily visit these pages, the www.mytherm.gr bears no responsibility.